IT Service Vision Release 2.5 Hot Fixes

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SAS IT Service Vision Release 2.5

Hot Fix Downloads

82is01 was replaced by 82IS03

82is02 was replaced by 82IS03

82IS03

Issue(s) Addressed: Introduced:

General Product Issues SN-006767 %CPXHTML allows for default exception reports in ITSV 2.5 82IS01
SN-006758^* SAR Collector needs to use variables' attributes from dictionary 82IS01
SN-006786 ERROR when IT Service Vision 2.5 started, but exited before selecting a PDB 82IS01
SN-006779 OUTTYPE=ascii does not work in CPSRCRPT without upcasing 82IS01
SN-006785 "Warning: Client could not be resized to fit client area..." in IT Service Vision 82IS01
SN-006781 %CPIDTOPN needs "SAME AND" support in WHERE clause 82IS01
SN-006775^* ERROR: Data set DICTLIB.TREDINFO does not contain the index specified by the KEY= option, TABLRED 82IS01
SN-006763^* ITSV WEBHTML IE 5.5 82IS01
SN-006777^* DCOLLECT and other MXG-based collectors fail with SCL dump due to a %INCLUDE statement 82IS01
SN-006778^* CPCCHRT macro Forces the label "MEAN" or "SUM" for the response variable 82IS01
SN-006099^* SAR collector does not process a rollover SAR file correctly 82IS01
SN-006780 WELCOME.HTM file should be recreated for all report output 82IS01
SN-006755^* Incorrect interpretation for SAR variables 82IS01
SN-006762^* Weblog Exception rules BY list discrepancy 82IS01
SN-006788 Updated metrics and tables for HP Openview C.03.50 available for IT Service Vision 2.5 82IS01
SN-006787^* Support for AIX UNIX Accounting Data in IT Service Vision 2.5 82IS01
SN-006896^* Support for SCO-UX and LINUX SAR Data available in ITSV 2.5 82IS01
SN-006929^* Saving exception rule using IT Service Vision MVS GUI does not retain BY list 82IS01
SN-007052^* Exception evaluation on client fails if table is not in ASCII collating sequence 82IS01
SN-007632 SAR Device Table (SARBD) not populated properly in IT Service Vision 82IS01
SN-004010^* Cannot access Version 8 PDB via SAS/SHARE server 82IS02
SN-007578^* Incorrect documentation for CMIMSLD member in hlq.ITSV.CPMISC 82IS02
SN-007591^* Unable to process SAP R/3 4.6C data with ITSV 2.5 82IS02
SN-007631^* SAP QuickStart Wizard SPROCESS job contains truncated code for SAPHST 82IS02
SN-007563 ALERT - Restart of failed CPREDUCE results in lost data 82IS02
SN-007565 ALERT - CPREDUCE fails to restart MONTH level of the PDB after a timeout 82IS02
SN-009029 CPMANRPT fails if location contains only print reports 82IS03
SN-009004^* Patrol collector may incorrectly assign variable values to the wrong observation in IT Service Vision 82IS03
SN-008997 Creating a variable number of gallery columns in ITSV web reports 82IS03
SN-008993^* Support added for multiple page output in web galleries using CPPRINT 82IS03
SN-009012 QuickStart Wizard for SNORT data generates CPPROCES macro code for non-related tables 82IS03
SN-008756^* ITSV Support for SAR data on Tru64 82IS03
SN-009000 Support for new SAS IT Security Management Solution 82IS03
SN-006216^* Processing NTSMF W2K data in ITSV might cause an "array subscript out of range" error 82IS03
SN-008991^* Support for DYNIX SAR data in ITSV 82IS03
SN-008994^* New variables added and supported by HP-OVPA for HP and NT 82IS03
SN-009030 ALERT - CPRUNRPT resubmits previous report if new report definition not found 82IS03
SN-007801 Numeric summary variables at the reduction levels do not have their lengths verified and instead default to eight bytes 82IS03
SN-008272^* Metric values may be shifted using the SAR collector in ITSV 82IS03
SN-009002^* NTSMF File System Collector support and table updates available via hotfix 82IS03 82IS03
SN-009005 Missing values can cause PROC FORMAT errors in the CPSPEC macro 82IS03
SN-007278 "ERROR: A character operand was found in the %EVAL function or %IF condition where a numeric operand is required." from ITSV 82IS03
SN-009028 Need to support LTCUTOFF parameter when CPRUNRPT is executed from CPXHTML 82IS03
SN-007900^* Running multiple ITSV batch jobs at the same time may cause unexpected results 82IS03
SN-009032 Value of 24:00 appearing on CPPLOT X axes 82IS03
SN-008999^* Overlapping or scrambled plot lines on ITSV plots 82IS03
SN-008992^* Web output location QSWEBOUT truncated for long PDB name 82IS03
SN-009034 Allow customer to label statistics in CPCHART 82IS03
SN-009008 CPSPEC sort error when SUMMARY=ASIS and YVAL=TOTVARS 82IS03
SN-009046 CPSETHAX is not useful for datetime ranges 82IS03
SN-006759^* CPCHART macro may produce incorrect results when STACK option is specified 82IS03
SN-008995^* CPWEBINI error related to too many report files 82IS03
SN-008998^* Division by zero error when submitting CPPLOT1 macro with TYPE=STACKPCT and multiple analysis variables 82IS03
SN-009010 CPSPEC produces incorrect results with multiple analysis variables 82IS03
SN-008996 Drop-down lists for ITSV Web Gallery reports with single BY variable 82IS03
SN-009011 IT Service Vision 2.5 Dictionary support for MXG 20.06 level 82IS03
SN-010210 Limit of the SYSTEMS parameter value in CPDUPCHK 82IS03
* Indicates that the fix for the issue described in this SAS Note does not apply to all Operating Systems.

ATTENTION: After applying this hot fix, Technical Support strongly suggests that you review SAS Notes SN-009474 and SN-009476 and complete the steps documented in these SAS Notes.

OS/390 Released: Jan 2003

Install Instructions: 82IS03os.txt

Download: 82IS03 for OS/390 (file size: 10.7M)

Windows Released: Jan 2003

Install Instructions: 82IS03wn.txt

Download: 82IS03 for Windows (file size: 11.3M)

HPUX
(32-bit Support) Released: Jan 2003

Install Instructions: 82IS03h8.txt

Download: 82IS03 for HPUX (32-bit Support) (file size: 20.1M)

Solaris
(32-bit Support) Released: Jan 2003

Install Instructions: 82IS03s2.txt

Download: 82IS03 for Solaris (32-bit Support) (file size: 20.1M)

Solaris
(64-bit Support) Released: Jan 2003

Install Instructions: 82IS03s6.txt

Download: 82IS03 for Solaris (64-bit Support) (file size: 20.5M)

AIX
(32-bit Support) Released: Jan 2003

Install Instructions: 82IS03ar.txt

Download: 82IS03 for Solaris (32-bit Support) (file size: 20.1M)

Linux Released: Jan 2003

Install Instructions: 82IS03lx.txt

Download: 82IS03 for Linux (file size: 20.8M)

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82IS03
Issue(s) Addressed:			Introduced:
General Product Issues	SN-006767	%CPXHTML allows for default exception reports in ITSV 2.5	82IS01
	SN-006758^*	SAR Collector needs to use variables' attributes from dictionary	82IS01
	SN-006786	ERROR when IT Service Vision 2.5 started, but exited before selecting a PDB	82IS01
	SN-006779	OUTTYPE=ascii does not work in CPSRCRPT without upcasing	82IS01
	SN-006785	"Warning: Client could not be resized to fit client area..." in IT Service Vision	82IS01
	SN-006781	%CPIDTOPN needs "SAME AND" support in WHERE clause	82IS01
	SN-006775^*	ERROR: Data set DICTLIB.TREDINFO does not contain the index specified by the KEY= option, TABLRED	82IS01
	SN-006763^*	ITSV WEBHTML IE 5.5	82IS01
	SN-006777^*	DCOLLECT and other MXG-based collectors fail with SCL dump due to a %INCLUDE statement	82IS01
	SN-006778^*	CPCCHRT macro Forces the label "MEAN" or "SUM" for the response variable	82IS01
	SN-006099^*	SAR collector does not process a rollover SAR file correctly	82IS01
	SN-006780	WELCOME.HTM file should be recreated for all report output	82IS01
	SN-006755^*	Incorrect interpretation for SAR variables	82IS01
	SN-006762^*	Weblog Exception rules BY list discrepancy	82IS01
	SN-006788	Updated metrics and tables for HP Openview C.03.50 available for IT Service Vision 2.5	82IS01
	SN-006787^*	Support for AIX UNIX Accounting Data in IT Service Vision 2.5	82IS01
	SN-006896^*	Support for SCO-UX and LINUX SAR Data available in ITSV 2.5	82IS01
	SN-006929^*	Saving exception rule using IT Service Vision MVS GUI does not retain BY list	82IS01
	SN-007052^*	Exception evaluation on client fails if table is not in ASCII collating sequence	82IS01
	SN-007632	SAR Device Table (SARBD) not populated properly in IT Service Vision	82IS01
	SN-004010^*	Cannot access Version 8 PDB via SAS/SHARE server	82IS02
	SN-007578^*	Incorrect documentation for CMIMSLD member in hlq.ITSV.CPMISC	82IS02
	SN-007591^*	Unable to process SAP R/3 4.6C data with ITSV 2.5	82IS02
	SN-007631^*	SAP QuickStart Wizard SPROCESS job contains truncated code for SAPHST	82IS02
	SN-007563	ALERT - Restart of failed CPREDUCE results in lost data	82IS02
	SN-007565	ALERT - CPREDUCE fails to restart MONTH level of the PDB after a timeout	82IS02
	SN-009029	CPMANRPT fails if location contains only print reports	82IS03
	SN-009004^*	Patrol collector may incorrectly assign variable values to the wrong observation in IT Service Vision	82IS03
	SN-008997	Creating a variable number of gallery columns in ITSV web reports	82IS03
	SN-008993^*	Support added for multiple page output in web galleries using CPPRINT	82IS03
	SN-009012	QuickStart Wizard for SNORT data generates CPPROCES macro code for non-related tables	82IS03
	SN-008756^*	ITSV Support for SAR data on Tru64	82IS03
	SN-009000	Support for new SAS IT Security Management Solution	82IS03
	SN-006216^*	Processing NTSMF W2K data in ITSV might cause an "array subscript out of range" error	82IS03
	SN-008991^*	Support for DYNIX SAR data in ITSV	82IS03
	SN-008994^*	New variables added and supported by HP-OVPA for HP and NT	82IS03
	SN-009030	ALERT - CPRUNRPT resubmits previous report if new report definition not found	82IS03
	SN-007801	Numeric summary variables at the reduction levels do not have their lengths verified and instead default to eight bytes	82IS03
	SN-008272^*	Metric values may be shifted using the SAR collector in ITSV	82IS03
	SN-009002^*	NTSMF File System Collector support and table updates available via hotfix 82IS03	82IS03
	SN-009005	Missing values can cause PROC FORMAT errors in the CPSPEC macro	82IS03
	SN-007278	"ERROR: A character operand was found in the %EVAL function or %IF condition where a numeric operand is required." from ITSV	82IS03
	SN-009028	Need to support LTCUTOFF parameter when CPRUNRPT is executed from CPXHTML	82IS03
	SN-007900^*	Running multiple ITSV batch jobs at the same time may cause unexpected results	82IS03
	SN-009032	Value of 24:00 appearing on CPPLOT X axes	82IS03
	SN-008999^*	Overlapping or scrambled plot lines on ITSV plots	82IS03
	SN-008992^*	Web output location QSWEBOUT truncated for long PDB name	82IS03
	SN-009034	Allow customer to label statistics in CPCHART	82IS03
	SN-009008	CPSPEC sort error when SUMMARY=ASIS and YVAL=TOTVARS	82IS03
	SN-009046	CPSETHAX is not useful for datetime ranges	82IS03
	SN-006759^*	CPCHART macro may produce incorrect results when STACK option is specified	82IS03
	SN-008995^*	CPWEBINI error related to too many report files	82IS03
	SN-008998^*	Division by zero error when submitting CPPLOT1 macro with TYPE=STACKPCT and multiple analysis variables	82IS03
	SN-009010	CPSPEC produces incorrect results with multiple analysis variables	82IS03
	SN-008996	Drop-down lists for ITSV Web Gallery reports with single BY variable	82IS03
	SN-009011	IT Service Vision 2.5 Dictionary support for MXG 20.06 level	82IS03
	SN-010210	Limit of the SYSTEMS parameter value in CPDUPCHK	82IS03
	* Indicates that the fix for the issue described in this SAS Note does not apply to all Operating Systems.

ATTENTION: After applying this hot fix, Technical Support strongly suggests that you review SAS Notes SN-009474 and SN-009476 and complete the steps documented in these SAS Notes.

OS/390		Released: Jan 2003
		Install Instructions: 82IS03os.txt
		Download: 82IS03 for OS/390 (file size: 10.7M)

Windows		Released: Jan 2003
		Install Instructions: 82IS03wn.txt
		Download: 82IS03 for Windows (file size: 11.3M)

HPUX (32-bit Support)		Released: Jan 2003
		Install Instructions: 82IS03h8.txt
		Download: 82IS03 for HPUX (32-bit Support) (file size: 20.1M)

Solaris (32-bit Support)		Released: Jan 2003
		Install Instructions: 82IS03s2.txt
		Download: 82IS03 for Solaris (32-bit Support) (file size: 20.1M)

Solaris (64-bit Support)		Released: Jan 2003
		Install Instructions: 82IS03s6.txt
		Download: 82IS03 for Solaris (64-bit Support) (file size: 20.5M)

AIX (32-bit Support)		Released: Jan 2003
		Install Instructions: 82IS03ar.txt
		Download: 82IS03 for Solaris (32-bit Support) (file size: 20.1M)

Linux		Released: Jan 2003
		Install Instructions: 82IS03lx.txt
		Download: 82IS03 for Linux (file size: 20.8M)