Installation Instructions for Hot Fix E12010

Windows for x64


Hot fix E12010 addresses the issue(s) in SAS Digital Marketing 5.4_M1 on Windows for x64 as documented in the Issue(s) Addressed section of the hot fix download page:

http://ftp.sas.com/techsup/download/hotfix/HF2/E12.html#E12010


E12010 is a "container" hot fix that contains the following "member" hot fixes which will update the software components as indicated. See the Container Hot Fixes section in the Maintenance Install Tool (MIT) Usage Guide for more information about container hot fixes.

E15010 for SAS Digital Marketing Grid Node 5.4_M1
E13010 for SAS Digital Marketing Server Components 5.4_M1
E14010 for SAS Digital Marketing Studio 5.4_M1
E16010 for SAS Digital Marketing Web Studio and Web Reporting Infrastructure 5.4_M1

Before applying this hot fix, follow the instructions in SAS Note 35968 to generate a SAS Deployment Registry report, then verify that the appropriate product releases are installed on your system. The software components and release numbers should match the list of software components updated by the individual hot fix installers.


IMPORTANT NOTES

  1. Files delivered in this hot fix will be backed up during the installation process. However, it is good general practice to back up your system before applying updates to software.

  2. You must have Administrator Privileges on your CLIENT or SERVER machine.

  3. All currently active SAS sessions, daemons, spawners and servers must be terminated before applying this hot fix.

  4. This hot fix should be installed using the same userid who performed the initial software installation.


INSTALLATION

This hot fix must be installed on each machine where the updated components of the product, listed above, are installed. The installation process will determine which components of SAS Digital Marketing 5.4_M1 are installed on each machine, and apply the appropriate updates.

If the updated components of this product are installed on multiple operating systems, you must download the hot fix for the appropriate operating system(s) and follow the installation instructions provided to complete the deployment of this hot fix.

The installer downloaded is E12010x6.exe.

When downloading SAS 9.2 hot fix packages, you must choose to Save the hot fix to disk, then execute the install from the saved location. Attempting to install a hot fix directly from the download page results in the error documented in SAS Note 37104.

This will initiate the installation wizard, which will guide you through the hot fix installation process.

Note: If your Windows operating system is Windows Vista, Windows 7 or Windows Server 2008, it may be necessary to "right-click" E12010x6.exe and select "Run as administrator".

See the Maintenance Install Tool (MIT) Usage Guide for more details on the installation of hot fixes.


The content of this hot fix is listed in the hot fix manifest.


This completes the installation of E12010. You must perform any "Post-Installation Instructions" documented below to successfully complete the deployment of this hot fix.


POST-INSTALLATION INSTRUCTIONS

After applying this hot fix, please review SAS Note 46051 for documentation that covers additional configuration steps which are required.

Updates to SAS Digital Marketing 5.4_M1 provided in this hot fix require that Web Applications be rebuilt and redeployed using the following steps.

  1. On the server run sconfig and run through the configuration. In the wizard make sure you choose Create a new tracking deployment.

  2. Re-deploy the configured bess.war and sdm.war to your middle tier locations. The deployed WARs should be in <!SASHOME>\SASDigitalMarketing\5.4\deployments. Check the dates to make sure the deployment wars have been updated.

    See the Configuring the Tracking and Web Publication Tier and Configuring SAS Digital Marketing Web Studio sections in the SAS Digital Marketing Administration Guide for more details.

  3. Review SAS Notes
    After the installation of this hot fix, please review the following SAS Notes for details on changes that are required to take advantage of the fix.
    SAS Note 45751 SAS Digital Marketing continues to check for responses to broadcasts after the maximum number of days set in the CIModelPeriod is exceeded
    http://support.sas.com/kb/45751

    SAS Note 50444 SAS Digital Marketing broadcasts fail to complete, resulting in the system becoming unresponsive and a server reboot being necessary
    http://support.sas.com/kb/50444

    SAS Note 50612 The SAS Digital Marketing opt-out table is vulnerable to malicious corruption
    http://support.sas.com/kb/50612

    SAS Note 47241 The SAS Digital Marketing response table or opt-out table might lose information
    http://support.sas.com/kb/47241

    SAS Note 46718 In SAS Digital Marketing, the ASPRequest column in the SDMAudit file does not hold the complete ASP request information
    http://support.sas.com/kb/46718

    SAS Note 43762 The SAS Digital Marketing response table is vulnerable to malicious corruption
    http://support.sas.com/kb/43762

    SAS Note 43604 SAS Digital Marketing Web Studio might stop responding, produce out-of-memory errors, or take a long time to display broadcasts
    http://support.sas.com/kb/43604


This completes the installation of hot fix E12010 on Windows for x64.