INSTALLATION INSTRUCTIONS FOR HOT FIX 82IS03 ON WINDOWS BEFORE DOWNLOADING: The hot fix 82IS03 addresses the issue(s) in IT Service Vision Release 2.5 on Windows as documented in the Issue(s) Addressed list at: http://ftp.sas.com/techsup/download/hotfix/82_sbcs_prod_list.html#82IS03 IMPORTANT NOTE(S): 1. You must have IT Service Vision Release 2.5 installed on your system before applying this hot fix. 2. You must have at least 65 MB of available disk space on your system before applying this hot fix. AFTER DOWNLOADING: The hot fix package downloaded is a self extracting executable named 82is03wn.exe. Launching the executable will initiate the install wizard, which will guide you through the setup process. This completes the installation of hot fix 82IS03 on Windows.