INSTALLATION INSTRUCTIONS FOR HOT FIX 12LM01 ON HPUX FOR ITANIUM


BEFORE DOWNLOADING:


The hot fix 12LM01 addresses the issue(s) in Release 1.2 of
SAS IT Service Level Management on HP-UX FOR ITANIUM as documented 
in the "Issue(s) Addressed" section of the hot fix download 
page:

   http://ftp.sas.com/techsup/download/hotfix/itslm12.html


The hot fix is packaged in a tar file.  The name of the tar file 
is 12lm01hx.tar. 



IMPORTANT NOTE(S):

1.  You must have  SAS IT Service Level Management 1.2 
    installed on your system before applying this hot fix.

2.  You must stop your SAS IT Service Level Management server 
    before applying the hot fix.



AFTER DOWNLOADING:

The following instructions describe the steps for installing this hot fix. 
In this example, !SASROOT, the directory where SAS 9.1.3 (9.1 TS1M3) is
installed, is:

      /usr/lib/sas913


STEP 1:  Back up existing files

Technical Support recommends that you back up the existing files that will
be updated before installing this hot fix.

The following files will be installed by this hot fix and may be backed up
before proceeding with this installation:

      !SASROOT/sasautos/cpslmenv.sas
      !SASROOT/sasautos/cpslmcon.sas
      !SASROOT/sasautos/cpslmetl.sas
      !SASROOT/sasautos/cpslmind.sas

      !SASROOT/misc/itslm/cpslmrpt.sas

      !SASROOT/saspgm/itslm/pgmlib/slmenv.sas7bcat


      $>  cd /usr/lib/sas913

      $>  mv sasautos/cpslmenv.sas sasautos/cpslmenv.sas.bak
      $>  mv sasautos/cpslmcon.sas sasautos/cpslmcon.sas.bak
      $>  mv sasautos/cpslmetl.sas sasautos/cpslmetl.sas.bak
      $>  mv sasautos/cpslmind.sas sasautos/cpslmind.sas.bak

      $>  mv misc/itslm/cpslmrpt.sas misc/itslm/cpslmrpt.sas.bak

      $>  mv saspgm/itslm/pgmlib/slmenv.sas7bcat saspgm/itslm/pgmlib/slmenv.sas7bcat.bak

Additional files that are installed with this hot fix, but do not require
backing up include:

      !SASROOT/misc/itslm/cmslmalc.jcl
      !SASROOT/misc/itslm/cpslmshr.sas
      !SASROOT/misc/itslm/12lm01_jclient.exe


STEP 2:  Extract contents of downloaded file

This hot fix must be applied to your ITSLM Server machine.   Be sure that you stop your 
SAS IT Service Level Management server before applying the hot fix.

Assuming the tar file is downloaded to the user's HOME directory, follow 
these procedures to install the package.

      $> pwd
           /usr/lib/sas913
      $> tar -xf $HOME/12lm01hx.tar


STEP 3:  Install ITSLM Windows client

You must also apply a client component of the hot fix to your ITSLM Windows clients. The 
Windows SAS IT Service Level Management client hot fix archive is placed in the misc/itslm
subdirectory of your Unix installation by the 12LM01 hot fix. The client hot fix is also a
self-extracting executable,  12lm01_jclient.exe.  Copy this file to all your ITSLM client systems 
using a file transfer program such as FTP.  

Extract the archive into the directory where you have installed the SAS IT Service Level 
Management client.  Launching 12lm01_jclient.exe will initiate the install wizard, which will
guide you through the setup process.  If you installed to a path other than the default 
path of 

	C:\Program Files\SAS\SAS\SAS IT Service Level Management\1.2

then specify the correct path in the Directory Location field before continuing the installation.


STEP 4:  Update samples

The Windows client executable also includes a zip file of updated samples called samples.zip.  
When extracted it provides a complete set of samples, which inlcudes 2 contract databases, 
1 environment, 3 report folders, 1 Enterprise Guide project, and two SAS programs for 
importing the contract databases and environment. These samples supercede the samples 
provided on your SAS IT Service Level Management 1.2 Client CD. If you wish to install these 
samples, then unzip samples.zip to a location of your choice. Then refer to your SAS IT 
Service Level Management 1.2 Installation documentation for more information on working 
with the samples. The extracted zip file uses 65Meg of disk storage space.



This completes the installation of hot fix 12LM01 on HPUX FOR ITANIUM.