Installation Instructions for Hot Fix Z77027

64-bit Enabled AIX


Hot fix Z77027 addresses the issue(s) in SAS Marketing Automation 6.5 as documented in the Issue(s) Addressed section of the hot fix download page:

https://tshf.sas.com/techsup/download/hotfix/HF2/Z77.html#Z77027


Z77027 is a "container" hot fix that contains the following "member" hot fixes which will update the software components as needed.

Z61025  updates  SAS Customer Intelligence Common Logical Types 6.5
A1S002  updates  SAS Customer Intelligence Common Server 6.5
Z76026  updates  SAS Customer Intelligence Core Mid-Tier 6.5
Z73026  updates  SAS Customer Intelligence Logical Types 6.5
Z83015  updates  SAS Customer Intelligence Processes 6.5
Z70026  updates  SAS Customer Intelligence Reporting Mid-Tier 6.5
Z62025  updates  SAS Customer Intelligence Studio 6.5
Z74026  updates  SAS Customer Intelligence Utilities 6.5
Z75026  updates  SAS Marketing Automation Extensions for SAS Customer Intelligence Studio 6.5
Z71026  updates  SAS Marketing Automation Integration Utilities 6.5
Z72026  updates  SAS Marketing Automation Launcher 6.5

See What is a container hot fix? in the Hot Fix FAQ for more information about container hot fixes.


Before applying this hot fix, follow the instructions in SAS Note 35968 to generate a SAS Deployment Registry report, then verify that the appropriate product releases are installed on your system. The release number information in the Registry report should match the 'member' release number information provided above for the software components installed on each machine in your deployment.

The hot fix downloaded, Z77027pt.zip, includes the updates required for all components listed above on all applicable operating systems. To apply this hot fix on multiple machines, you can either save Z77027pt.zip on each machine or save it in a network location that is accessible to all machines.

Do NOT extract the contents of Z77027pt.zip. The hot fix installation process will extract the contents as needed.


IMPORTANT NOTES

  1. Files delivered in this hot fix will be backed up during the installation process. However, it is good general practice to back up your system before applying updates to software.

  2. You must have Administrator Privileges on your CLIENT or SERVER machine.

  3. All currently active SAS sessions, daemons, spawners and servers must be terminated before applying this hot fix.

  4. This hot fix should be installed using the same userid who performed the initial software installation.

  5. CONFIGURATION: No automatic configuration scripting is included for this hot fix. If you have previously configured software installed, the SAS Deployment Manager may present a screen where you will see "Apply SAS Hot Fixes" and "Configure SAS Hot Fixes" options. On this screen, you must ensure that the "Configure SAS Hot Fix" option is *not* selected. If this option is automatically selected, please de-select it prior to proceeding with the SAS Deployment Manager Screens. Failure to do so could have unintended consequences when applying this hot fix.


INSTALLATION

If your installation has any combination of SAS Marketing Automation (MA), SAS Marketing Optimization (MO), and/or SAS Digital Marketing (SDM), the Apply Hot Fixes, Rebuild Web Applications, and Deploy Web Applications steps can be combined and performed for MA, MO, and SDM in one iteration per step. This can be performed as follows:

Hot Fix Z77027 must be installed on each machine where the updated components of the product, listed above, are installed. During the installation process you may see references to all operating systems for which updates are provided in the hot fix. The installation process will determine the operating system and which component(s) of SAS Marketing Automation 6.5 require updating on the machine. See SAS Note 44810 for more details.

The hot fix will be applied using the SAS Deployment Manager. By default, the SAS Deployment Manager will search in the <SASHOME>/InstallMisc/HotFixes/New directory for hot fixes to be applied, but will also prompt for a location if you have downloaded hot fixes to a different directory.

After downloading Z77027pt.zip, follow the instructions for applying hot fixes in the SAS Deployment Wizard and SAS Deployment Manager 9.4: User's Guide.

Please review the CONFIGURATION Important Note above concerning proper selection of the "Configure SAS Hot Fix" option in the SAS Deployment Manager.


The hot fix installation process generates the log file

<!SASHOME>/InstallMisc/InstallLogs/IT_date-and-time-stamp.log
for example, IT_2011-10-31-13.18.21.log. Each attempt to apply a hot fix results in the creation of a new log file giving detailed information regarding the installation process.

Postexec log files are created after the installation is completed and identifies the files that were added, backed up, changed and removed. These log files include the 'member' hot fix id in the name of the file and are also written to the <!SASHOME>/InstallMisc/InstallLogs directory. There is one postexec log for each 'member' hot fix applied (member hot fixes are listed at the top of these instructions).


The content of this hot fix is listed in the hot fix manifest.


POST-INSTALLATION INSTRUCTIONS

  1. SAS Security Updates
    The following instruction applies only for environments running SAS 9.4 M6 or earlier:
    SAS Security Updates are applied during the initial installation of your software. In order to maintain the latest level of security offered by SAS, security updates should be applied and/or re-applied after any changes to your software, including installation of hot fixes. The current SAS Security Updates for all releases of SAS are available at https://tshf.sas.com/techsup/download/hotfix/HF2/SAS_Security_Updates.html. Please re-apply security updates in accordance with the SAS Security Updates and Hot Fixes document available on the SAS Security Updates web page.

  2. On all tiers in the environment, navigate to the directory where SAS Versioned Jar Repository is configured (by default, this directory is <SASHOME>/SASVersionedJarRepository/eclipse). If present, delete the com.sas.app.launcher.cacheFile file.

  3. If this hotfix was installed automatically by SAS Deployment Wizard during the initial software installation, or as part of your SAS 9.4M5 Update In Place, (as opposed to installing SAS Customer Intelligence hot fixes on an already configured system using SAS Deployment Manager), this step can be skipped. On the middle tier machine where the SAS Customer Intelligence Core Mid-Tier web application resides, navigate to the <SASConfig>/Web/Temp directory.
    Delete the sas.analytics.crm.webservices.integration folder.

  4. Web Application Update

    If this hotfix was installed automatically by SAS Deployment Wizard during the initial software installation, or as part of your SAS 9.4M5 Update In Place, (as opposed to installing SAS Customer Intelligence hot fixes on an already configured system using SAS Deployment Manager), these steps in 3. Web Application Update, can be skipped.

    This hot fix requires steps that will update the web application deployed to your application server.

    (Note: If you are also installing other SAS Customer Intelligence hot fixes, along with this hot fix, you can select those web applications to rebuild at the same time. IMPORTANT: Refer to the hot fix installation instructions for each of these other SAS Customer Intelligence solutions and ensure you have followed all of the preceding instructions needed, before re-building and re-deploying the additional web applications that need to be re-built and re-deployed).

    Rebuild the following Web Applications:

    Redeploy the following Web Applications:

    For more information about how to rebuild and redeploy Web Applications, see the SAS� 9.4 Intelligence Platform, Middle-Tier Administration Guide, Chapter 8 Administering SAS Web Applications on Rebuilding the SAS Web Applications and Redeploying the SAS Web Applications.

  5. Review SAS Notes
    After the installation of this hot fix and product post-installation instructions, please review the following SAS Notes for details on changes that are required to take advantage of the hot fixes. The SAS Notes below are organized by the hot fix they were introduced in. Knowing the last hot fix you installed will help you determine which sets of SAS Notes, below, need to be reviewed. For example, if your last hot fix was Z77001, you need to review Z77027 and above sets of SAS Notes.

    Please review the SAS Deployment Registry report (SAS Note 35968) to confirm which was the last hot fix you installed.

    Z77017
    SAS Note 62680 You cannot use the BULKLOAD=YES and PARALLEL=TRUE options when you append to a table in SAS� Customer Intelligence Studio
    http://support.sas.com/kb/62680

    Z77014
    SAS Note 62102 The error "The table MATables does not exist" occurs when you execute static Link nodes in SAS� Customer Intelligence Studio
    http://support.sas.com/kb/62102

    SAS Note 63030 SAS� Customer Intelligence Studio contains a security vulnerability with attachments
    http://support.sas.com/kb/63030

    SAS Note 60718 Problem Note 60718: The time or datetime values in a user-defined format incorrectly changes when they are used in a SAS� Customer Intelligence Studio campaign
    http://support.sas.com/kb/60718

    Z77011
    SAS Note 62265 The campaign status is set to 'successful' even when publishing of the dynamic treatment UDF fails in SAS� Customer Intelligence
    http://support.sas.com/kb/62265

    SAS Note 62264 You cannot programmatically extract campaign documentation PDF files and save them to the file system
    http://support.sas.com/kb/62264

    SAS Note 62601 You cannot remove multiple campaigns quickly in SAS� Customer Intelligence Studio
    http://support.sas.com/kb/62601

    Z77009
    SAS Note 61609 You cannot split the input data and optimization process into two separate processes when you execute the task from the Launcher application
    http://support.sas.com/kb/61609

    SAS Note 61576 Optimizing MOMA input data fails and generates the error "Not able to optimize the campaign group" in SAS� Customer Intelligence Studio
    http://support.sas.com/kb/61576

    Z77008
    SAS Note 61182 Performance is slow when you publish a small number of treatments to a Teradata database
    http://support.sas.com/kb/61182

    SAS Note 61240 Counts are not updated when you execute a campaign multiple times in the same SAS� Customer Intelligence Studio session
    http://support.sas.com/kb/61240

    Z77006
    SAS Note 60225 Enabling the option "Use the most current data when referenced by a link" only returns current data when a campaign is executed
    http://support.sas.com/kb/60225

    Z77005
    SAS Note 59646 Non-existent Cell nodes appear in the "Select cell" list when you import linked campaigns from earlier releases of SAS� Marketing Automation
    http://support.sas.com/kb/59646

    SAS Note 58372 The count might be incorrect when you use SAS� web services to modify a SAS� Customer Intelligence Studio "Select" node
    http://support.sas.com/kb/58372

    Z77002
    SAS Note 59016 Performance problems occur when SAS� Customer Intelligence builds indexes on uploaded MATABLES tables
    http://support.sas.com/kb/59016

  6. Refresh Web-browser Cache
    Please refresh your web-browser cache if issues do not seem to be resolved in SAS Customer Intelligence Studio, after you apply this hot fix. For further information, please review SAS Note 60238

For each product installed, click the link to be redirected to post-installation instructions.

Z61025  updates  SAS Customer Intelligence Common Logical Types 6.5
A1S002  updates  SAS Customer Intelligence Common Server 6.5
Z76026  updates  SAS Customer Intelligence Core Mid-Tier 6.5
Z73026  updates  SAS Customer Intelligence Logical Types 6.5
Z83015  updates  SAS Customer Intelligence Processes 6.5
Z70026  updates  SAS Customer Intelligence Reporting Mid-Tier 6.5
Z62025  updates  SAS Customer Intelligence Studio 6.5
Z74026  updates  SAS Customer Intelligence Utilities 6.5
Z75026  updates  SAS Marketing Automation Extensions for SAS Customer Intelligence Studio 6.5
Z71026  updates  SAS Marketing Automation Integration Utilities 6.5
Z72026  updates  SAS Marketing Automation Launcher 6.5


Z61025  updates  SAS Customer Intelligence Common Logical Types 6.5

NONE


A1S002  updates  SAS Customer Intelligence Common Server 6.5

NONE


Z76026  updates  SAS Customer Intelligence Core Mid-Tier 6.5

NONE


Z73026  updates  SAS Customer Intelligence Logical Types 6.5

NONE


Z83015  updates  SAS Customer Intelligence Processes 6.5

NONE


Z70026  updates  SAS Customer Intelligence Reporting Mid-Tier 6.5

NONE


Z62025  updates  SAS Customer Intelligence Studio 6.5

NONE


Z74026  updates  SAS Customer Intelligence Utilities 6.5

NONE


Z75026  updates  SAS Marketing Automation Extensions for SAS Customer Intelligence Studio 6.5

NONE


Z71026  updates  SAS Marketing Automation Integration Utilities 6.5

NONE


Z72026  updates  SAS Marketing Automation Launcher 6.5

NONE


This completes the installation of hot fix Z77027 on 64-bit Enabled AIX.


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