Installation Instructions for Hot Fix U54013

64-bit Enabled Solaris


Hot fix U54013 addresses the issue(s) in SAS Marketing Optimization 6.4 as documented in the Issue(s) Addressed section of the hot fix download page:

http://ftp.sas.com/techsup/download/hotfix/HF2/U54.html#U54013


U54013 is a "container" hot fix that contains the following "member" hot fixes which will update the software components as needed.

U56013  updates  SAS Customer Intelligence Common Logical Types 6.4
T91002  updates  SAS Customer Intelligence Common Public Type Metadata 6.4
T93003  updates  SAS Customer Intelligence Common Server 6.4
T92014  updates  SAS Customer Intelligence Studio 6.4
T85014  updates  SAS Marketing Optimization Extensions for SAS Customer Intelligence Studio 6.4
U60013  updates  SAS Marketing Optimization Launcher 6.4
U58013  updates  SAS Marketing Optimization Logical Types 6.4
U59013  updates  SAS Marketing Optimization Mid-Tier 6.4
T84014  updates  SAS Marketing Optimization Public Type Metadata 6.4
T83009  updates  SAS Marketing Optimization Server 6.4
A5N002  updates  SAS Threaded Kernel Extensions for Marketing Optimization 6.4

See What is a container hot fix? in the Hot Fix FAQ for more information about container hot fixes.


Before applying this hot fix, follow the instructions in SAS Note 35968 to generate a SAS Deployment Registry report, then verify that the appropriate product releases are installed on your system. The release number information in the Registry report should match the 'member' release number information provided above for the software components installed on each machine in your deployment.

The hot fix downloaded, U54013pt.zip, includes the updates required for all components listed above on all applicable operating systems. To apply this hot fix on multiple machines, you can either save U54013pt.zip on each machine or save it in a network location that is accessible to all machines.

Do NOT extract the contents of U54013pt.zip. The hot fix installation process will extract the contents as needed.


IMPORTANT NOTES

  1. Files delivered in this hot fix will be backed up during the installation process. However, it is good general practice to back up your system before applying updates to software.

  2. You must have Administrator Privileges on your CLIENT or SERVER machine.

  3. All currently active SAS sessions, daemons, spawners and servers must be terminated before applying this hot fix.

  4. This hot fix should be installed using the same userid who performed the initial software installation.

  5. If you have SSL enabled in your SAS Customer Intelligence architecture, please review SAS Note 56670 before applying the hot fix on the mid-tier.

  6. CONFIGURATION: No automatic configuration scripting is included for this hot fix. If you have previously configured software installed, the SAS Deployment Manager may present a screen where you will see "Apply SAS Hot Fixes" and "Configure SAS Hot Fixes" options. On this screen, you must ensure that the "Configure SAS Hot Fix" option is *not* selected. If this option is automatically selected, please de-select it prior to proceeding with the SAS Deployment Manager Screens. Failure to do so could have unintended consequences when applying this hot fix.


INSTALLATION

If your installation has any combination of SAS Marketing Automation (MA), SAS Marketing Optimization (MO), and/or SAS Digital Marketing (SDM), the Apply Hot Fixes, Rebuild Web Applications, and Deploy Web Applications steps can be combined and performed for MA, MO, and SDM in one iteration per step. This can be performed as follows:

Hot Fix U54013 must be installed on each machine where the updated components of the product, listed above, are installed. During the installation process you may see references to all operating systems for which updates are provided in the hot fix. The installation process will determine the operating system and which component(s) of SAS Marketing Optimization 6.4 require updating on the machine. See SAS Note 44810 for more details.

The hot fix will be applied using the SAS Deployment Manager. By default, the SAS Deployment Manager will search in the <SASHOME>/InstallMisc/HotFixes/New directory for hot fixes to be applied, but will also prompt for a location if you have downloaded hot fixes to a different directory.

After downloading U54013pt.zip, follow the instructions for applying hot fixes in the SAS Deployment Wizard and SAS Deployment Manager 9.4: User's Guide.

Please review the CONFIGURATION Important Note above concerning proper selection of the "Configure SAS Hot Fix" option in the SAS Deployment Manager.


The hot fix installation process generates the log file

<!SASHOME>/InstallMisc/InstallLogs/IT_date-and-time-stamp.log
for example, IT_2011-10-31-13.18.21.log. Each attempt to apply a hot fix results in the creation of a new log file giving detailed information regarding the installation process.

Postexec log files are created after the installation is completed and identifies the files that were added, backed up, changed and removed. These log files include the ‘member’ hot fix id in the name of the file and are also written to the <!SASHOME>/InstallMisc/InstallLogs directory. There is one postexec log for each ‘member’ hot fix applied (member hot fixes are listed at the top of these instructions).


The content of this hot fix is listed in the hot fix manifest.


POST-INSTALLATION INSTRUCTIONS

  1. If SAS MO Launcher is used, on the machine where the sasmolauncher.sh resides, navigate to the directory where SAS Versioned Jar repository is configured. By default, this directory is <SASHOME>/SASVersionedJarRepository/eclipse and delete the file: com.sas.app.launcher.cacheFile

  2. Web Application Update

    This hot fix requires steps that will update the web application deployed to your application server.

    For more information about how to rebuild and redeploy Web Applications, see the SAS® 9.4 Intelligence Platform, Middle-Tier Administration Guide, Chapter 8 Administering SAS Web Applications on Rebuilding the SAS Web Applications and Redeploying the SAS Web Applications.

    (Note: If you are also installing other SAS Customer Intelligence hot fixes, along with this hot fix, you can select those web applications to rebuild at the same time. IMPORTANT: Refer to the hot fix installation instructions for each of these other SAS Customer Intelligence solutions and ensure you have followed all of the preceding instructions needed, before re-building and re-deploying the additional web applications that need to be re-built and re-deployed).

    1. Rebuild the following Web Applications:
      • SAS Marketing Optimization Mid-Tier
      • SAS Marketing Optimization Extensions for SAS Customer Intelligence Studio
      • SAS Customer Intelligence Studio

    2. Re-start all SAS sessions, daemons, spawners and servers.
      For more information on the proper order for starting servers, go to SAS® 9.4 Intelligence Platform: System Administration Guide, Fourth Edition and review the section entitled "Starting, Stopping and Checking the Status of Servers".

    3. Redeploy the following Web Applications:
      • SAS Marketing Optimization Mid-Tier
      • SAS Customer Intelligence Studio

  3. Refresh Web-browser Cache
    Please refresh your web-browser cache if issues do not seem to be resolved in SAS Customer Intelligence Studio, after you apply this hot fix. For further information, please review SAS Note 60238

For each product installed, click the link to be redirected to post-installation instructions.

U56013  updates  SAS Customer Intelligence Common Logical Types 6.4
T91002  updates  SAS Customer Intelligence Common Public Type Metadata 6.4
T93003  updates  SAS Customer Intelligence Common Server 6.4
T92014  updates  SAS Customer Intelligence Studio 6.4
T85014  updates  SAS Marketing Optimization Extensions for SAS Customer Intelligence Studio 6.4
U60013  updates  SAS Marketing Optimization Launcher 6.4
U58013  updates  SAS Marketing Optimization Logical Types 6.4
U59013  updates  SAS Marketing Optimization Mid-Tier 6.4
T84014  updates  SAS Marketing Optimization Public Type Metadata 6.4
T83009  updates  SAS Marketing Optimization Server 6.4
A5N002  updates  SAS Threaded Kernel Extensions for Marketing Optimization 6.4


U56013  updates  SAS Customer Intelligence Common Logical Types 6.4

NONE


T91002  updates  SAS Customer Intelligence Common Public Type Metadata 6.4

NONE


T93003  updates  SAS Customer Intelligence Common Server 6.4

NONE


T92014  updates  SAS Customer Intelligence Studio 6.4

NONE


T85014  updates  SAS Marketing Optimization Extensions for SAS Customer Intelligence Studio 6.4

NONE


U60013  updates  SAS Marketing Optimization Launcher 6.4

NONE


U58013  updates  SAS Marketing Optimization Logical Types 6.4

NONE


U59013  updates  SAS Marketing Optimization Mid-Tier 6.4

NONE


T84014  updates  SAS Marketing Optimization Public Type Metadata 6.4

NONE


T83009  updates  SAS Marketing Optimization Server 6.4

NONE


A5N002  updates  SAS Threaded Kernel Extensions for Marketing Optimization 6.4

NONE


This completes the installation of hot fix U54013 on 64-bit Enabled Solaris.


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