Installation Instructions for Hot Fix R60003

Solaris for x64


Hot fix R60003 addresses the issue(s) in SAS Marketing Automation 6.3 as documented in the Issue(s) Addressed section of the hot fix download page:

http://ftp.sas.com/techsup/download/hotfix/HF2/R60.html#R60003


R60003 is a "container" hot fix that contains the following "member" hot fixes which will update the software components as needed.

R40002  updates  SAS Customer Intelligence Common Logical Types 6.3
S57001  updates  SAS Customer Intelligence Common Server 6.3
R55003  updates  SAS Customer Intelligence Core Mid-Tier 6.3
R57003  updates  SAS Customer Intelligence Logical Types 6.3
S58002  updates  SAS Customer Intelligence Processes 6.3
R53003  updates  SAS Customer Intelligence Reporting Mid-Tier 6.3
R41002  updates  SAS Customer Intelligence Studio 6.3
R58003  updates  SAS Customer Intelligence Utilities 6.3
R59003  updates  SAS Marketing Automation Extensions for SAS Customer Intelligence Studio 6.3
R54003  updates  SAS Marketing Automation Integration Utilities 6.3
R56003  updates  SAS Marketing Automation Launcher 6.3

See What is a container hot fix? in the Hot Fix FAQ for more information about container hot fixes.


Before applying this hot fix, follow the instructions in SAS Note 35968 to generate a SAS Deployment Registry report, then verify that the appropriate product releases are installed on your system. The release number information in the Registry report should match the 'member' release number information provided above for the software components installed on each machine in your deployment.

The hot fix downloaded, R60003pt.zip, includes the updates required for all components listed above on all applicable operating systems. To apply this hot fix on multiple machines, you can either save R60003pt.zip on each machine or save it in a network location that is accessible to all machines.

Do NOT extract the contents of R60003pt.zip. The hot fix installation process will extract the contents as needed.


IMPORTANT NOTES

  1. Files delivered in this hot fix will be backed up during the installation process. However, it is good general practice to back up your system before applying updates to software.

  2. You must have Administrator Privileges on your CLIENT or SERVER machine.

  3. All currently active SAS sessions, daemons, spawners and servers must be terminated before applying this hot fix.

  4. This hot fix should be installed using the same userid who performed the initial software installation.

  5. If you see this message displayed by SAS Deployment Manager during the install process:

    The specified configuration directory and level do not contain any product configurations that require hot fixes.

    Uncheck the ”Configure SAS hot fix” checkbox and continue with the hot fix install.


INSTALLATION

Hot Fix R60003 must be installed on each machine where the updated components of the product, listed above, are installed. During the installation process you may see references to all operating systems for which updates are provided in the hot fix. The installation process will determine the operating system and which component(s) of SAS Marketing Automation 6.3 require updating on the machine. See SAS Note 44810 for more details.

The hot fix will be applied using the SAS Deployment Manager. By default, the SAS Deployment Manager will search in the <SASHOME>/InstallMisc/HotFixes/New directory for hot fixes to be applied, but will also prompt for a location if you have downloaded hot fixes to a different directory.

After downloading R60003pt.zip, follow the instructions for applying hot fixes in the SAS Deployment Wizard and SAS Deployment Manager 9.4: User’s Guide.


The hot fix installation process generates the log file

<!SASHOME>/InstallMisc/InstallLogs/IT_date-and-time-stamp.log
for example, IT_2011-10-31-13.18.21.log. Each attempt to apply a hot fix results in the creation of a new log file giving detailed information regarding the installation process.

Postexec log files are created after the installation is completed and identifies the files that were added, backed up, changed and removed. These log files include the ‘member’ hot fix id in the name of the file and are also written to the <!SASHOME>/InstallMisc/InstallLogs directory. There is one postexec log for each ‘member’ hot fix applied (member hot fixes are listed at the top of these instructions).


The content of this hot fix is listed in the hot fix manifest.


POST-INSTALLATION INSTRUCTIONS

  1. Copy ci_common.xml

    Before running the steps for "Web Application Update", you will need to copy ci_common.xml
    from:
    <SASHome>/SASCustomerIntelligenceStudio/6.3/Config/hfmisc
    to:
    <SASHome>/SASDeploymentManager/9.4/products/cfgwizard__**__prt__xx__sp0__1/Utilities/contrib/customerintelligence

    where ** is the highest number, if there is more than one cfgwizard directory.

  2. Web Application Update

    This hot fix requires steps that will update the web application deployed to your application server.

    (Note: If you are also installing other SAS Customer Intelligence hot fixes, along with this hot fix, you can select those web applications to rebuild at the same time. IMPORTANT: Refer to the hot fix installation instructions for each of these other SAS Customer Intelligence solutions and ensure you have followed all of the preceding instructions needed, before re-building and re-deploying the additional web applications that need to be re-built and re-deployed).

    Rebuild the following Web Applications:

    Redeploy the following Web Applications:

    For more information about how to rebuild and redeploy Web Applications, see the SAS® 9.4 Intelligence Platform, Middle-Tier Administration Guide, Chapter 8 Administering SAS Web Applications on Rebuilding the SAS Web Applications and Redeploying the SAS Web Applications.

For each product installed, click the link to be redirected to post-installation instructions.

R40002  updates  SAS Customer Intelligence Common Logical Types 6.3
S57001  updates  SAS Customer Intelligence Common Server 6.3
R55003  updates  SAS Customer Intelligence Core Mid-Tier 6.3
R57003  updates  SAS Customer Intelligence Logical Types 6.3
S58002  updates  SAS Customer Intelligence Processes 6.3
R53003  updates  SAS Customer Intelligence Reporting Mid-Tier 6.3
R41002  updates  SAS Customer Intelligence Studio 6.3
R58003  updates  SAS Customer Intelligence Utilities 6.3
R59003  updates  SAS Marketing Automation Extensions for SAS Customer Intelligence Studio 6.3
R54003  updates  SAS Marketing Automation Integration Utilities 6.3
R56003  updates  SAS Marketing Automation Launcher 6.3


R40002  updates  SAS Customer Intelligence Common Logical Types 6.3

NONE


S57001  updates  SAS Customer Intelligence Common Server 6.3

NONE


R55003  updates  SAS Customer Intelligence Core Mid-Tier 6.3

NONE


R57003  updates  SAS Customer Intelligence Logical Types 6.3

NONE


S58002  updates  SAS Customer Intelligence Processes 6.3

NONE


R53003  updates  SAS Customer Intelligence Reporting Mid-Tier 6.3

NONE


R41002  updates  SAS Customer Intelligence Studio 6.3

NONE


R58003  updates  SAS Customer Intelligence Utilities 6.3

NONE


R59003  updates  SAS Marketing Automation Extensions for SAS Customer Intelligence Studio 6.3

NONE


R54003  updates  SAS Marketing Automation Integration Utilities 6.3

NONE


R56003  updates  SAS Marketing Automation Launcher 6.3

NONE


This completes the installation of hot fix R60003 on Solaris for x64.

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