I21002 is a "container" hot fix that contains "member" hot fixes which will update your SAS software components.
See "What is a container hot fix?" in the SAS Hot Fix FAQ for more information on container and member hot fixes.
A manifest listing the contents of each of the following "member" hot fixes is available:
I20002 manifest for SAS Enterprise Case Management Mid-Tier 3.1
I19002 manifest for SAS Enterprise Case Management Server 3.1