Installation Instructions for Hot Fix F60008

Windows for x64


Hot fix F60008 addresses the issue(s) in SAS Digital Marketing 5.41 as documented in the Issue(s) Addressed section of the hot fix download page:

http://ftp.sas.com/techsup/download/hotfix/HF2/F60.html#F60008


F60008 is a "container" hot fix that contains the following "member" hot fixes which will update the software components as indicated.

F58008  updates  SAS Digital Marketing Grid Node 5.41
F56008  updates  SAS Digital Marketing Server Components 5.41
F57008  updates  SAS Digital Marketing Studio 5.41
F59008  updates  SAS Digital Marketing Web Studio and Web Reporting Infrastructure 5.41

See What is a container hot fix? in the Hot Fix FAQ for more information about container hot fixes.


Before applying this hot fix, follow the instructions in SAS Note 35968 to generate a SAS Deployment Registry report, then verify that the appropriate product releases are installed on your system. The release number information in the Registry report should match the 'member' release number information provided above for the software components installed on each machine in your deployment.

If SAS Digital Marketing is deployed with SAS Marketing Automation and the SAS Customer Intelligence Reporting Common Data Model tables held in a non-UK/US English Oracle database, and you are using the Oracle bulkload option, please be sure to apply the SAS Access to Oracle Platform hot-fix documented in SAS Note: http://support.sas.com/kb/43761. Failure to do so will result in SAS Digital Marketing 5.41 failing to update the SAS Customer Intelligence Reporting Common Data Model with responses. Note that this Access hot-fix requires you to be at SAS 9.3M1 platform level.

The hot fix downloaded, F60008pt.zip, includes the updates required for all components listed above on all applicable operating systems. To apply this hot fix on multiple machines, you can either save F60008pt.zip on each machine or save it in a network location that is accessible to all machines.

Do NOT extract the contents of F60008pt.zip. The hot fix installation process will extract the contents as needed.


IMPORTANT NOTES

  1. Files delivered in this hot fix will be backed up during the installation process. However, it is good general practice to back up your system before applying updates to software.

  2. You must have Administrator Privileges on your CLIENT or SERVER machine.

  3. All currently active SAS sessions, daemons, spawners and servers must be terminated before applying this hot fix.

  4. This hot fix should be installed using the same userid who performed the initial software installation.


INSTALLATION

Hot Fix F60008 must be installed on each machine where the updated components of the product, listed above, are installed. During the installation process you may see references to all operating systems for which updates are provided in the hot fix. The installation process will determine the operating system and which component(s) of SAS Digital Marketing 5.41 require updating on the machine. See SAS Note 44810 for more details.

The hot fix will be applied using the SAS Deployment Manager (SDM). By default, the SDM will search in the <SASHOME>\InstallMisc\HotFixes\New directory for hot fixes to be applied, but will also prompt for a location if you have downloaded hot fixes to a different directory.

After downloading F60008pt.zip, follow the instructions for applying hot fixes in the SAS Deployment Wizard and SAS Deployment Manager 9.3: User’s Guide.


The hot fix installation process generates the log file

<!SASHOME>\InstallMisc\InstallLogs\IT_date-and-time-stamp.log
for example, IT_2011-10-31-13.18.21.log. Each attempt to apply a hot fix results in the creation of a new log file giving detailed information regarding the installation process.

Postexec log files are created after the installation is completed and identifies the files that were added, backed up, changed and removed. These log files include the ‘member’ hot fix id in the name of the file and are also written to the <!SASHOME>\InstallMisc\InstallLogs directory. There is one postexec log for each ‘member’ hot fix applied (member hot fixes are listed at the top of these instructions).


The content of this hot fix is listed in the hot fix manifest.


POST-INSTALLATION INSTRUCTIONS

After applying this hot fix, please review SAS Note 46051 for documentation that covers additional configuration steps which are required.

For each product installed, click the link to be redirected to post-installation instructions.

F58008  updates  SAS Digital Marketing Grid Node 5.41
F56008  updates  SAS Digital Marketing Server Components 5.41
F57008  updates  SAS Digital Marketing Studio 5.41
F59008  updates  SAS Digital Marketing Web Studio and Web Reporting Infrastructure 5.41


F58008  updates  SAS Digital Marketing Grid Node 5.41

NONE


F56008  updates  SAS Digital Marketing Server Components 5.41

NONE


F57008  updates  SAS Digital Marketing Studio 5.41

NONE


F59008  updates  SAS Digital Marketing Web Studio and Web Reporting Infrastructure 5.41

Updates to SAS Digital Marketing provided in this hot fix require that Web Applications be rebuilt and redeployed using the following steps.

  1. On the server run sconfig and run through the configuration. In the wizard make sure you choose Create a new tracking deployment.

  2. Re-deploy the configured bess.war and sdm.war to your middle tier locations. The deployed WARs should be in <!SASHOME>/SASDigitalMarketingServerComponents/5.41/deployments. Check the dates to make sure the deployment wars have been updated.

    See the Configuring the Tracking and Web Publication Tier and Configuring SAS Digital Marketing Web Studio sections in the SAS Digital Marketing Administration Guide for more details.

  3. Review SAS Notes
    After the installation of this hot fix and product post-installation instructions, please review the following SAS Notes for details on changes that are required to take advantage of the hot fixes. The SAS Notes below are organized by the hot fix they were introduced in. Knowing the last hot fix you installed will help you determine which sets of SAS Notes, below, need to be reviewed. For example, if your last hot fix was F60004, you need to review both F60007 and F60008 sets of SAS Notes.

    Please review the SAS Deployment Registry report (SAS Note 35968) to confirm which was the last hot fix you installed.

    F60008
    SAS Note 50888 Using Digital Marketing 5.41 with Hot Fix F60008 or later with JBoss 5.1 is supported but requires manual updates after configuration
    http://support.sas.com/kb/50888

    SAS Note 50444 SAS Digital Marketing broadcasts fail to complete, resulting in the system becoming unresponsive and a server reboot being necessary
    http://support.sas.com/kb/50444

    SAS Note 45751 SAS Digital Marketing continues to check for responses to broadcasts after the maximum number of days set in the CIModelPeriod is exceeded
    http://support.sas.com/kb/45751

    SAS Note 50444 SAS Digital Marketing broadcasts fail to complete, resulting in the system becoming unresponsive and a server re-boot being necessary
    http://support.sas.com/kb/50444

    SAS Note 50612 The SAS Digital Marketing opt-out table is vulnerable to malicious corruption
    http://support.sas.com/kb/50612

    F60007
    SAS Note 49762 Authentication fails if you log on to SAS Digital Marketing Studio using the option to prompt for the password
    http://support.sas.com/kb/49762

    F60004
    SAS Note 47241 The SAS Digital Marketing response table or opt-out table might lose information
    http://support.sas.com/kb/47241

    F60003
    SAS Note 46718 In SAS Digital Marketing, the ASPRequest column in the SDMAudit file does not hold the complete ASP request information
    http://support.sas.com/kb/46718


This completes the installation of hot fix F60008 on Windows for x64.