Hot fix E88003 addresses the issue(s) in SAS Marketing Automation 5.41 as documented
in the Issue(s) Addressed section of the hot fix download page:
http://ftp.sas.com/techsup/download/hotfix/HF2/E88.html#E88003
E88003 is a "container" hot fix that contains the following "member" hot fixes which will update the software components
as indicated.
F41003 updates Marketing Automation Launcher 5.41
E84003 updates SAS Customer Intelligence Core Mid-Tier 5.41
E87003 updates SAS Customer Intelligence Logical Types 5.41
E85003 updates SAS Customer Intelligence Plug-ins for SAS Management Console 5.41
G02002 updates SAS Customer Intelligence Processes 5.41
F69002 updates SAS Customer Intelligence Reporting Mid-Tier 5.41
F38003 updates SAS Customer Intelligence Studio 5.41
E86003 updates SAS Customer Intelligence Utilities 5.41
F40003 updates SAS Customer Intelligence Web Components 5.41
F39003 updates SAS Marketing Automation Integration Utilities for MA 5.41
Before applying this hot fix, follow the instructions in SAS Note 35968 to
generate a SAS Deployment Registry report, then verify that the appropriate product releases are installed on your system. The
release number information in the Registry report should match the 'member' release number information provided above for the
software components installed on each machine in your deployment.
The hot fix downloaded, E88003pt.zip, includes the updates required for all components listed above on all applicable operating systems. To apply this hot fix on multiple machines, you can either save E88003pt.zip on each machine or save it in a network location that is accessible to all machines.
Do NOT extract the contents of E88003pt.zip. The hot fix installation process will extract the contents as needed.
At times, there may be a delay in the corresponding Marketing Operations Management hot-fix being made available, but we would recommend waiting to install both hot-fixes together.
The hot fix will be applied using the SAS Deployment Manager (SDM). By default, the SDM will search in the <SASHOME>\InstallMisc\HotFixes\New directory for hot fixes to be applied, but will also prompt for a location if you have downloaded hot fixes to a different directory.
After downloading E88003pt.zip, follow the instructions provided in the SAS Deployment Wizard/SAS Deployment Manager 9.3: User’s Guide; see the Applying Hot Fixes for Windows and UNIX section in Chapter 5 -- SAS Deployment Manager Tasks to complete the installation of the hot fix.
The hot fix installation process generates the log file
<!SASHOME>\InstallMisc\InstallLogs\IT_date-and-time-stamp.logfor example, IT_2011-10-31-13.18.21.log. Each attempt to apply a hot fix results in the creation of a new log file giving detailed information regarding the installation process.
Postexec log files are created after the installation is completed and identifies the files that were added, backed up, changed and removed. These log files include the ‘member’ hot fix id in the name of the file and are also written to the <!SASHOME>\InstallMisc\InstallLogs directory. There is one postexec log for each ‘member’ hot fix applied (member hot fixes are listed at the top of these instructions).
The content of this hot fix is listed in the hot fix manifest.
For each product installed, click the link to be redirected to post-installation instructions.
F41003 updates Marketing Automation Launcher 5.41
E84003 updates SAS Customer Intelligence Core Mid-Tier 5.41
E87003 updates SAS Customer Intelligence Logical Types 5.41
E85003 updates SAS Customer Intelligence Plug-ins for SAS Management Console 5.41
G02002 updates SAS Customer Intelligence Processes 5.41
F69002 updates SAS Customer Intelligence Reporting Mid-Tier 5.41
F38003 updates SAS Customer Intelligence Studio 5.41
E86003 updates SAS Customer Intelligence Utilities 5.41
F40003 updates SAS Customer Intelligence Web Components 5.41
F39003 updates SAS Marketing Automation Integration Utilities for MA 5.41
F41003 updates Marketing Automation Launcher 5.41
NONE
E84003 updates SAS Customer Intelligence Core Mid-Tier 5.41
Step 1: Re-build Web Applications
In order for this step to execute correctly, the Metadata Server must be running.
1.1 Invoke the SAS Deployment Manager 9.3
From the SASDeploymentManager directory launch sasdm.exe. The default installation path for the SAS Deployment Manager is
C:\Program Files\SASHome\SASDeploymentManager\9.3
1.2 Select a language in the Choose Language box
1.3 Select Rebuild Web Applications
1.4 Select Configuration Directory or Enter the Configuration Directory and Level that needs to be updated
1.5 Specify Connection Information, including the sasadm User ID and Password
1.6 Select Customer Intelligence Core Mid-Tier as the Web Application to Rebuild
1.7 Verify the information on the Summary screen and select Start
1.8 Select Finish when the deployment is complete
This process will update the Customer Intelligence Core ear in <CONFIGDIR>\Lev1\Web\Staging.
A backup of the original ear file will be placed in the Backup directory.
Step 2: Re-deploy Web Applications
2.1 Re-deploy the updated ear listed above to the web application server
you are using based on the instructions appropriate for your web application server. See
SAS 9.3 Intelligence Platform, Middle-Tier Administration Guide,
Chapter 7, Administering SAS Web Applications, for more details.
Note: The hot fix E84003 only contains a new SASCustIntellCore5.4.ear file which needs to be re-deployed typically for \server\SASServer6
E87003 updates SAS Customer Intelligence Logical Types 5.41
You must reconfigure and restart SAS Remote Services so the changes in SAS Customer Intelligence are surfaced.
Note: When you initially installed SAS, you might have selected Windows options: run as managed scripts or services in the SAS Deployment Wizard. If you selected this option, then SAS Remote Services is run as a Windows Service. Generally, you can start and stop the service by using the Services window.
WARNING: request for HIGHER version of <jar file name> ignoredThese warnings are the result of newer platform files being referenced in the hot fix installation and do not compromise the functionality delivered.
E85003 updates SAS Customer Intelligence Plug-ins for SAS Management Console 5.41
NONE
G02002 updates SAS Customer Intelligence Processes 5.41
NONE
F69002 updates SAS Customer Intelligence Reporting Mid-Tier 5.41
Step 1: Re-build Web Applications
In order for this step to execute correctly, the Metadata Server must be running.
1.1 Invoke the SAS Deployment Manager 9.3
From the SASDeploymentManager directory launch sasdm.exe. The default installation path for the SAS Deployment Manager is
C:\Program Files\SASHome\SASDeploymentManager\9.3
1.2 Select a language in the Choose Language box
1.3 Select Rebuild Web Applications
1.4 Select Configuration Directory or Enter the Configuration Directory and Level that needs to be updated
1.5 Specify Connection Information, including the sasadm User ID and Password
1.6 Select SAS Customer Intelligence Reporting Mid-Tier as the Web Application to Rebuild
1.7 Verify the information on the Summary screen and select Start
1.8 Select Finish when the deployment is complete
This process will update the Customer Intelligence Core ear in <CONFIGDIR>\Lev1\Web\Staging.
A backup of the original ear file will be placed in the Backup directory.
Step 2: Re-deploy Web Applications
2.1 Re-deploy the updated ear listed above to the web application server
you are using based on the instructions appropriate for your web application server. See
SAS 9.3 Intelligence Platform, Middle-Tier Administration Guide,
Chapter 7, Administering SAS Web Applications, for more details.
Note: The hot fix F69002 only contains a new SASCustIntellReporting5.4.ear file which needs to be re-deployed typically for /server/SASServer6
F38003 updates SAS Customer Intelligence Studio 5.41
To complete the installation of SAS Customer Intelligence Studio , you must update the picklist so that it cooresponds to your app-server type.
Upon hot fix installation 3 folders containing unique "picklist" files will be delivered to the 5.41 installation root for SAS Customer Intelligence Studio.
By default the folders:
campaignsdo_jboss_fs, campaignsdo_weblogic_fs, and campaignsdo_websphere_fs
will be located in:
C:\Program Files\SASHome\SASCustomerIntelligenceStudio\5.41\
Choose the folder cooresponding to your app-server type as follows:
JBoss: C:\Program Files\SASHome\SASCustomerIntelligenceStudio\5.41\campaignsdo_jboss_fs\default\genCopy the file "picklist" from the appropriate folder back to:
WebLogic: C:\Program Files\SASHome\SASCustomerIntelligenceStudio\5.41\campaignsdo_weblogic_fs\default\gen
WebSphere: C:\Program Files\SASHome\ SASCustomerIntelligenceStudio\5.41\campaignsdo_websphere_fs\default\gen
C:\Program Files\SASHome\SASCustomerIntelligenceStudio\5.41
NOTE: After installing this hot fix it could take up to 5 minutes to start SAS Customer Intelligence Studio for the first time.
E86003 updates SAS Customer Intelligence Utilities 5.41
NONE
F40003 updates SAS Customer Intelligence Web Components 5.41
Step 1: Re-build Web Applications
In order for this step to execute correctly, the Metadata Server must be running.
1.1 Invoke the SAS Deployment Manager 9.3
From the SASDeploymentManager directory launch sasdm.exe. The default installation path for the SAS Deployment Manager is
C:\Program Files\SASHome\SASDeploymentManager\9.3
1.2 Select a language in the Choose Language box
1.3 Select Rebuild Web Applications
1.4 Select Configuration Directory or Enter the Configuration Directory and Level that needs to be updated
1.5 Specify Connection Information, including the sasadm User ID and Password
1.6 Select Customer Intelligence Web Components as the Web Application to Rebuild
1.7 Verify the information on the Summary screen and select Start
1.8 Select Finish when the deployment is complete
This process will update the Customer Intelligence Core ear in <CONFIGDIR>\Lev1\Web\Staging.
A backup of the original ear file will be placed in the Backup directory.
Step 2: Re-deploy Web Applications
2.1 Re-deploy the updated ear listed above to the web application server
you are using based on the instructions appropriate for your web application server. See
SAS 9.3 Intelligence Platform, Middle-Tier Administration Guide,
Chapter 7, Administering SAS Web Applications, for more details.
Note: The hot fix E40003 only contains a new sasCustIntellWeb5.4.ear file which needs to be re-deployed typically for \server\SASServer6
F39003 updates SAS Marketing Automation Integration Utilities for MA 5.41
NONE
This completes the installation of hot fix E88003 on Windows for x64.