Installation Instructions for Hot Fix E54003


Hot fix E54003 addresses the issue(s) in SAS Forecast Server 3.1_M3 on Windows as documented in the Issue(s) Addressed section of the hot fix download page:

E54003 is a "container" hot fix that contains the following "member" hot fixes which will update the software components as indicated. See the Container Hot Fixes section in the Maintenance Install Tool (MIT) Usage Guide for more information about container hot fixes.

E56003 for SAS Forecast Server Batch Interface 3.1_M3
E58003 for SAS Forecast Server Mid-Tier 3.1_M3
E55003 for SAS Forecast Server Plug-ins for SAS Management Console 3.1_M3
E57003 for SAS Forecast Studio 3.1_M3

Before applying this hot fix, follow the instructions in SAS Note 35968 to generate a SAS Deployment Registry report, then verify that the appropriate product releases are installed on your system. The software components and release numbers should match the list of software components updated by the individual hot fix installers.


  1. Files delivered in this hot fix will be backed up during the installation process. However, it is good general practice to back up your system before applying updates to software.

  2. You must have Administrator Privileges on your CLIENT or SERVER machine.

  3. All currently active SAS sessions, daemons, spawners and servers must be terminated before applying this hot fix.

  4. This hot fix should be installed using the same userid who performed the initial software installation.

  5. The SAS Analytics Platform server must be restarted after installing this hot fix. There are POST INSTALLATION instructions below to guide you through this process.


This hot fix must be installed on each machine where the updated components of the product, listed above, are installed. The installation process will determine which components of SAS Forecast Server 3.1_M3 are installed on each machine, and apply the appropriate updates.

If the updated components of this product are installed on multiple operating systems, you must download the hot fix for the appropriate operating system(s) and follow the installation instructions provided to complete the deployment of this hot fix.

The installer downloaded is E54003wn.exe.

When downloading SAS 9.2 hot fix packages, you must choose to Save the hot fix to disk, then execute the install from the saved location. Attempting to install a hot fix directly from the download page results in the error documented in SAS Note 37104.

This will initiate the installation wizard, which will guide you through the hot fix installation process.

Note: If your Windows operating system is Windows Vista, Windows 7 or Windows Server 2008, it may be necessary to "right-click" E54003wn.exe and select "Run as administrator".

See the Maintenance Install Tool (MIT) Usage Guide for more details on the installation of hot fixes.

The content of this hot fix is listed in the hot fix manifest.

This completes the installation of E54003. You must perform any "Post-Installation Instructions" documented below to successfully complete the deployment of this hot fix.


After installing this hotfix, you must restart the SAS Analytics Platform server so that changes in the SAS Forecast Server are incorporated into this component.

For customers running Forecast Studio as Java Web Start, you must uninstall the Forecast Server from the Java Web Start cache. This can be done by issuing the command
javaws -uninstall

This completes the installation of hot fix E54003 on Windows.