Installation Instructions for Hot Fix C19005


Hot fix C19005 addresses the issue(s) in SAS Marketing Optimization 5.3_M3 on Windows as documented in the Issue(s) Addressed section of the hot fix download page:

C19005 is a "container" hot fix that contains the following "member" hot fixes which will update the software components as indicated. See the Container Hot Fixes section in the Maintenance Install Tool (MIT) Usage Guide for more information about container hot fixes.

C27005 for SAS Marketing Optimization Mid-Tier 5.3_M3
C26001 for SAS Marketing Optimization Server 5.3_M2

Before applying this hot fix, follow the instructions in SAS Note 35968 to generate a SAS Deployment Registry report, then verify that the appropriate product releases are installed on your system. The software components and release numbers should match the list of software components updated by the individual hot fix installers.


  1. Files delivered in this hot fix will be backed up during the installation process. However, it is good general practice to back up your system before applying updates to software.

  2. You must have Administrator Privileges on your CLIENT or SERVER machine.

  3. All currently active SAS sessions, daemons, spawners and servers must be terminated before applying this hot fix.

  4. This hot fix should be installed using the same userid who performed the initial software installation.


This hot fix must be installed on each machine where the updated components of the product, listed above, are installed. The installation process will determine which components of SAS Marketing Optimization 5.3_M3 are installed on each machine, and apply the appropriate updates.

If the updated components of this product are installed on multiple operating systems, you must download the hot fix for the appropriate operating system(s) and follow the installation instructions provided to complete the deployment of this hot fix.

The installer downloaded is C19005wn.exe.

When downloading SAS 9.2 hot fix packages, you must choose to Save the hot fix to disk, then execute the install from the saved location. Attempting to install a hot fix directly from the download page results in the error documented in SAS Note 37104.

This will initiate the installation wizard, which will guide you through the hot fix installation process.

Note: If your Windows operating system is Windows Vista, Windows 7 or Windows Server 2008, it may be necessary to "right-click" C19005wn.exe and select "Run as administrator".

See the Maintenance Install Tool (MIT) Usage Guide for more details on the installation of hot fixes.

The content of this hot fix is listed in the hot fix manifest.

This completes the installation of C19005. You must perform any "Post-Installation Instructions" documented below to successfully complete the deployment of this hot fix.


For each product installed, click the link to be redirected to post-installation instructions.

C27005 for SAS Marketing Optimization Mid-Tier 5.3_M3
C26001 for SAS Marketing Optimization Server 5.3_M2

C27005 for SAS Marketing Optimization Mid-Tier 5.3_M3

This hot fix requires steps that will update the web application deployed to your application server.

Step 1: Re-build Web Applications

In order for this step to execute correctly, the Metadata Server must be running.

1.1 Invoke the SAS Deployment Manager 9.2

From the SASDeploymentManager directory launch config.exe. The default installation path for the SAS Deployment Manager is

C:\Program Files\SAS\SASDeploymentManager\9.2

1.2 Select a language in the Choose Language box

1.3 Select Rebuild Web Applications

1.4 Select Configuration Directory or Enter the Configuration Directory and Level that needs to be updated

1.5 Specify Connection Information, including the sasadm User ID and Password

1.6 Select SAS Marketing Optimization Mid-Tier 5.3 as the Web Application to Rebuild

1.7 Verify the information on the Summary screen and select Start

1.8 Select Finish when the deployment is complete

This process will update the Marketing Optimization Mid-Tier ear in <CONFIGDIR>\Lev1\Web\Staging.
A backup of the original ear file will be placed in the Backup directory.

NOTE: Before proceeding to Step 2 you must follow the instructions in Problem Note 40515 to reinstate JNDI settings in the Marketing Optimization EAR file.

Step 2: Re-deploy Web Applications

2.1 Re-deploy the web applications based on the instructions in SAS Web Application Administration Guide, Chapter 8, for the web application server you are using.

C26001 for SAS Marketing Optimization Server 5.3_M2


This completes the installation of hot fix C19005 on Windows.