Installation Instructions for Hot Fix A84002

Windows for x64


Hot fix A84002 addresses the issue(s) in SAS Marketing Automation Data Server 5.3 on Windows for x64 as documented in the Issue(s) Addressed section of the hot fix download page:

http://ftp.sas.com/techsup/download/hotfix/HF2/A84.html#A84002


This hot fix download consists of individual hot fix packages for the following software components:

A74001 - SAS Customer Intelligence Utilities 5.3
A83001 - SAS Customer Intelligence Processes 5.3
B41001 - SAS Customer Intelligence Core Mid-Tier 5.3

Before applying this hot fix, follow the instructions in SAS Note 35968 to generate a SAS Deployment Registry report, then verify that the appropriate product releases are installed on your system. The software components and release numbers should match the list of software components updated by the individual hot fix installers.


IMPORTANT NOTES

  1. Files delivered in this hot fix will be backed up during the installation process. However, it is good general practice to back up your system before applying updates to software.

  2. You must have Administrator Privileges on your CLIENT or SERVER machine.

  3. All currently active SAS sessions, daemons, spawners and servers must be terminated before applying this hot fix.

  4. This hot fix should be installed using the same userid who performed the initial software installation.

  5. Each component of this hot fix requires post-installation instructions to be followed. Please see the post-installation instructions for this
    hot fix for links containing configuration steps for the individual components.


BEFORE INSTALLATION


Files delivered in this hot fix will be backed up during the installation process.
However, it is recommended general practice to back up your system before applying updates to the software. This step should be required if you have a customized version of cds.properties. This file is contained in sas.analytics.crm.ciutilities.ear. This file resides in the directory below:
    <SASCONFIGDIR>\Web\Staging.
Be sure you save a copy of the existing cds.properties before continuing this installation.

INSTALLATION

  1. The A84002x6.exe hot fix download package is a self-extracting zip file that contains individual hot fix packages for the components listed above.
    Copy this file to your location of choice, then extract the contents by double-clicking on the A84002x6.exe file.

    This will create the directory C:\A84002 which contains the following files:
    A74001x6.exe
    A83001x6.exe
    B41001x6.exe
  2. Copy A74001x6.exe to each machine where SAS Customer Intelligence Utilities 5.3 is installed.
    Copy A83001x6.exe to each machine where SAS Customer Intelligence Processes 5.3 is installed.
    Copy B41001x6.exe to each machine where SAS Customer Intelligence Processes 5.3 is installed.

  3. To install each individual hot fix, double-click on the .exe file. This will initiate the installation wizard, which will guide you through the hot fix installation process. If you have already run any of these installers when apply previous hot fixes there is no need to run them again.

  4. Review the Post-Installation Instructions below for the hot fix component installed.


See the Maintenance Installation Tool (MIT) documentation for more details on the installation of hot fixes.


POST-INSTALLATION INSTRUCTIONS

SAS Customer Intelligence Utilities 5.3 (A74001)

SAS Customer Intelligence Processes 5.3 (A83001)

SAS Customer Intelligence Core Mid-Tier 5.3 (B41001)



This completes the installation of hot fix A84002 on Windows for x64.